This episode we speak with Ron Friedmann, the Chief Knowledge + Information Officer at LAC Group and long-time commentator and author on the legal industry.

We talk about success, the failures and future of technology in the legal space. We also cover: the meteoric rise of legal operations and whether it’s here to stay, change management and real examples of ROI on legal investment.

Here is the In Collaboration report produced by Ron and LOD - Cutting Through the **IT

And here is a link to the Gartner Hyper Curve.

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