On demand data protection support for telecoms provider

Challenge

A telecoms provider experiencing rapid growth had no data protection expertise in their small in-house team. The amount of work was not large enough to warrant a permanent hire, yet outsourcing small queries and contract review to an external provider wasn’t suitable either. They needed to find a cost-effective data protection escalation process.

Solution

LOD provided the client with an experienced data protection expert on a monthly retainer of hours. They were able to lean on them to cover all data protection queries from across the business. They could relax with the knowledge that they were getting expert in-house support from a senior lawyer, without the commitment or expense of a permanent hire.

Impact

For over 18 months the client had consistent, reliable support from their dedicated lawyer on a fully flexible basis. Their lawyer got to know their business and how they work, offering tailored and valuable in-house data protection advice. The client was supported over a number of areas from developing new privacy policies to advising on complex contracts with a range of data protection elements.